Effective Date: August 26, 2026

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Kent & Associates respects your privacy and is committed to protecting the personal information you provide when visiting our website or contacting our business.

 

This Privacy Policy explains what information we collect, why we collect it, how it may be used and disclosed, and the choices available to you. Our privacy practices are guided by applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act, commonly known as PIPEDA.

 

Information We Collect

We may collect personal information that you voluntarily provide through our website, by email, by telephone or through other direct communication with Kent & Associates.

 

This information may include:

• Your name

• Company or organization name

• Email address

• Telephone number

• Information about the training or security services you are interested in

• The number of training participants

• Your preferred training format

• Information included in a message or inquiry

• Any other information you choose to provide

 

Please do not submit sensitive personal information through the website contact form unless it is necessary for your inquiry.

 

Information Collected Automatically

When you visit this website, certain technical information may be collected automatically by the website platform or related service providers. This may include:

 

• Your Internet Protocol address

• Browser and device type

• General geographic location

• Pages viewed

• Date and time of your visit

• Referring website

• Information about how you interact with the website

 

This information may be used to operate the website, maintain its security, understand general website traffic and improve the visitor experience.

 

How We Use Your Information

Kent & Associates may use personal information to:

 

• Respond to questions and inquiries

• Provide information about training and upcoming guard services

• Assess your organization’s training or security needs

• Prepare estimates, proposals or service agreements

• Schedule and deliver requested services

• Maintain business and client records

• Improve our services and website

• Comply with legal, regulatory, insurance or accounting obligations

• Protect the rights, safety and security of Kent & Associates, our clients and others

 

We will not use personal information for a new purpose without obtaining consent when required by law.

 

Consent

By voluntarily submitting personal information through this website or communicating directly with Kent & Associates, you consent to the collection, use and disclosure of that information for the purposes described in this Privacy Policy or identified at the time of collection.

 

You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to respond to an inquiry or provide a requested service.

 

Email Communications

Submitting an inquiry does not automatically subscribe you to promotional emails.

 

If Kent & Associates introduces an email newsletter or other promotional communications, we will obtain consent where required. Each commercial electronic message will include a method for unsubscribing in accordance with Canada’s Anti-Spam Legislation.

 

You may also request to stop receiving promotional communications by contacting us using the information below. Service-related messages, such as responses to your inquiry or communications concerning an active client relationship, may still be sent when necessary.

 

How We Share Information

Kent & Associates does not sell or rent personal information.

 

We may share limited personal information with service providers that assist us in operating our website or conducting our business. These providers may include:

 

• Website hosting and form-processing providers

• Email and communication providers

• Information technology and security providers

• Professional advisers, such as accountants, insurers or legal counsel

• Other service providers required to respond to an inquiry or deliver an authorized service

 

Service providers are only given the information reasonably necessary to perform their services.

 

We may also disclose personal information when required or permitted by law, to respond to a lawful request, to protect our legal rights or to address a health or safety concern.

 

Website Platform and Data Processing

This website is hosted using Wix. Information submitted through the website or collected automatically may be processed or stored by Wix and its service providers in accordance with their own terms and privacy practices.

 

Some service providers may process or store information outside Canada. When personal information is handled in another country, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement or government authorities in accordance with local law.

 

Cookies and Similar Technologies

This website may use cookies and similar technologies to support essential website functions, remember visitor preferences, maintain security and understand how the website is used.

 

Cookies are small data files stored on your device. Some cookies are necessary for the website to operate, while others may support analytics or additional features.

 

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how the website functions. Where required, visitors will be given an opportunity to manage non-essential cookie preferences.

 

Data Retention

Kent & Associates retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting, insurance or business requirements.

 

When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymize it.

 

Safeguarding Personal Information

Kent & Associates uses reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information in our possession.

 

These measures are intended to protect personal information against unauthorized access, use, disclosure, alteration, loss or theft. However, no website, email system or method of electronic storage can be guaranteed to be completely secure.

 

Accessing or Correcting Your Information

You may request access to the personal information Kent & Associates holds about you. You may also ask us to correct information that is inaccurate or incomplete.

 

We may need to verify your identity before responding to a request. Access may be limited where permitted or required by law, including when disclosure would reveal personal information about another individual.

 

To request access or a correction, contact our Privacy Officer using the information below.

 

External Links

This website may contain links to third-party websites, including professional associations and community organizations.

 

Kent & Associates is not responsible for the privacy practices, security or content of external websites. We encourage you to review the privacy policy of any third-party website you visit.

 

Children’s Privacy

This website and our services are intended for businesses, organizations and adults. We do not knowingly collect personal information directly from children through this website.

 

If you believe a child has submitted personal information without appropriate consent, please contact us so we can review and, where appropriate, delete the information.

 

Changes to This Privacy Policy

Kent & Associates may update this Privacy Policy to reflect changes to our services, website practices or legal obligations.

 

The revised policy will be posted on this page with an updated effective date. We encourage visitors to review this page periodically.

 

Questions, Requests or Complaints

Questions, access requests or concerns about how Kent & Associates handles personal information may be directed to:

Privacy Officer

Kent & Associates

67 Quebec Street,

Bracebridge, ON P1L2A4

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Phone: 416-997-0492
Email: secdirec@yahoo.ca

 

We will review privacy concerns and respond within a reasonable timeframe.